FAQ

Our products are not tested on animals. No animals were harmed in the processes of manufacturing our products. 

Our blend of plant-based oils stops your body from producing excess oil and trains your skin to find the balance that it needs.  All of our products are non-comedogenic. Our products have been specifically formulated not to clog pores and to prevent breakouts. 

Our products are formulated without parabens.

Yes, please refer to the "locations" page for a list of retailers.

All packages ship via Canada Post. The processing time for orders is 24 hours. After that, delivery time within Canada is 3-6 days, and 10-15 business days internationally. 

All packages are shipped using Canada Post. Every order is provided with a tracking number that is emailed to you. 

For customer service inquiries, please email: info@rosetoronto.ca

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

Please refer to the "Refund Policy" located in the footer menu. 

To use your coupon code, add your items to your shopping cart and begin the check-out process. There will be a link to enter your code on the 'review order' page of the check-out process. Please note that only one promotion code can be entered for a given order from rostoronto.ca.

Yes, we run official giveaways on RoseToronto.ca, as well as on Rosé Toronto Instagram @rosetoronto.ca. Sign up for our mailing list to ensure you do not miss out!

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